Your Personalized Intelligent Agent: A Trusted AI Assistant

agent intelligent Copilot Studio

 

What if we told you that you could enhance the customer and employee experience with an intelligent agent tailored specifically to your organization? 

When you provide your teams with a custom chatbot, you give them an indispensable tool for improving their efficiency and accuracy — a faithful copilot that speeds up their information searches and supports them in their daily tasks.

Deploying a tailored intelligent agent means providing your employees with a tool that will improve their productivity in their daily tasks by helping them to be more efficient and accurate with a tool that:

  • Knows your business, its resources, and its processes inside and out
  • Has a foolproof memory
  • Is capable of supporting or executing complex tasks across all your functions
  • Anticipates your needs and easily adapts to new tasks
  • Responds quickly to your requests, regardless of the date or time you contact it

The generative AI functions offered by Large Language Models (LLMs) such as ChatGPT and Copilot for Microsoft 365 are just a small part of what AI can do to improve your organization's productivity while enhancing the experience of your employees and customers.

In this article, you will discover how to take your business to the next level by deploying an intelligent AI agent, trained on your knowledge bases and developed specifically for your organizational context.

 

We help you rapidly develop your first tailored intelligent agent.


Consult a Copilot Studio and Azure AI expert

An AI Agent That Gets People

Victrix Intelligent Agent Offer

Save Time

  • Makes it easier to search for information using your own expressions and terms
  • Answers frequently asked questions about certain business processes
  • Helps your team members find the right person to contact within the organization
  • Optimizes manual and complex processes

Enhance Your Team's Knowledge

  • Centralize information
  • Support employees even in the event of staff turnover
  • Synthesize information across different functions
  • Accelerate strategic decision-making

And we haven't even touched on the potential savings of using such a solution, in addition to ways of compensating for the lack of manpower.

In specific sectors, such as customer service, the addition of tailored intelligent conversational agents reduces the need for a larger workforce and improves the customer experience by handling common requests.

In industrial sectors, AI-assisted predictive maintenance reduces costs associated with equipment breakdowns and frees your teams from monitoring tasks, allowing them to be more efficient and focus on higher value-added tasks.

automatisation AI journaux maintenance (logs)

These are just a few examples among many others where a tailored, intelligent AI agent can transform your organization.

Optimize How Your Employees Access Information and Interact with Your Processes

Offer them a customized intelligent agent, a true copilot capable of boosting their productivity.


Create your intelligent agent with Victrix

Transform Your Organizations with Custom Copilot Studio Agents

Logo Microsoft Copilot, Azure Open AI et Microsoft Power Platform

With expertise in Copilot Studio and Azure OpenAI, Victrix supports organizations in designing and implementing customized Copilot intelligent agents.

Start building intelligent agents capable of interacting, responding, and above all, acting, while integrating with your business processes and data.

Whether it's responding to HR requests, automating IT support, or accessing complex sources of information such as legal or regulatory databases, your tailored intelligent agent is your best partner.

Concrete Benefits of a Tailored Intelligent Agent

  • Significant reduction in time spent searching for information
  • Strengthened adoption of internal policies
  • Smooth, consistent, and intuitive user experience
  • Simplified daily interactions
  • Repositioning of employees to high value-added tasks
  • Increased user autonomy supported by intuitive interfaces and configurable agents
  • Stimulation of employee engagement through the ability to delegate certain tasks while maintaining control
  • Seamless collaboration between humans and AI, where the intelligent agent is a reliable and contextual partner, rooted in your organizational environment

    • Did You Know?

    A six-month study by Cornell University demonstrates significant time savings across a wide range of common tasks in many industries.

    Among workers who had access to this technology, nearly 40% used it regularly in their jobs.

    Results:

  • Less time spent reading emails, and document drafting completed on average 12% faster.
  • The conversational AI agent enables chat support agents to resolve 14% more issues per hour.

    • Building a Tailored Intelligent Agent at Victrix

    We create modern tools, such as tailored Copilot intelligent agents, which simplify access to information scattered across your systems and documents. Our AI agents eliminate the time wasted searching for information on a daily basis.

    We also provide upstream support to promote the adoption of AI, improve your teams' skills, and develop their autonomy.

    Practical Use Cases by Victrix

    At Victrix, we help organizations create high-value, intelligent Copilot Studio agents. Here are some concrete examples of what can be implemented.

  • Healthcare — Intelligent Document Search: A Copilot agent can automate access to internal clinical and regulatory databases.
  • Services — Automation of Customer Support Request Management: A tailored Copilot agent can handle common customer requests.
  • Human Resources — Conversational Agent: An HR agent can be set up to automatically answer frequently asked questions from employees.
  • Legal — Document Management Automation: A tailored agent is capable of indexing, classifying, and retrieving internal legal documents.

    • These Cases Are Inspiring, But Would You Like to Discover How These Agents Can Help You Achieve Your Goals?


    Request a demo

    Give your teams the tools they need to perform. Create your intelligent Copilot agent.  

    At Victrix, we support you every step of the way. From identifying use cases to go-live, including IT governance. Talk to a Copilot expert at Victrix and start creating your own tailored agents now. 

     

    Schedule a consultation

     

    FAQ — Agents Intelligents Copilot Studio

    What Is an Intelligent Agent in Artificial Intelligence?

    An intelligent agent in AI is a customized system tailored to your environment and data. These systems are capable of interacting, responding, and acting by designing their own workflows and using existing tools.

    What Is the Difference Between a Tailored Copilot Agent and a Traditional Chatbot?

    Traditional chatbots answer questions. Copilot agents take action.

    Copilot agents trigger workflows, query databases, or connect multiple systems via Microsoft Graph or Power Platform connectors, with little or no human intervention. Traditional chatbots are limited in terms of knowledge and reasoning capabilities without human intervention at every step.

    The Copilot agent is therefore a truly intelligent assistant, capable of interpreting intentions, contextualizing its responses, and providing real operational value.

    Is It Compatible With Dynamics 365 and Microsoft 365?

    Yes. Copilot Studio agents integrate natively with Microsoft 365, including Microsoft Teams, SharePoint, Outlook, Word, and Excel apps. They can also interact with Microsoft Dynamics 365 using Microsoft Graph connectors or Power Automate, depending on your permission settings.

    But that’s not all – the tailored intelligent agents designed by Victrix also integrate with your other internal systems to search for information or complete tasks directly within them.

    Consult Our Experts to Discover All the Possible Integrations of a Tailored Intelligent Agent with Your Current Systems

    Talk to a Copilot and Azure AI expert